Terms and Conditions

1. Introduction

Welcome to HappyPanda, operated by Junghard Software AB ("we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our services.

2. Contact Information

• Business Name: Junghard Software AB
• Address: Jans väg 5, Göteborg, Sweden
• Customer Support Email: support@happypanda.ai

3. Eligibility

Our services are intended for users who are at least 18 years old. Each user must create and maintain their own individual account. Shared accounts are prohibited.

4. Subscriptions and Billing

• Subscriptions are offered on a monthly or yearly basis.
• Payments are processed securely through Stripe, and we accept payment methods supported by Stripe.
• Users can cancel their subscription at any time via the HappyPanda website.
• Refunds are only offered on a prorated basis for unused time within the subscription period.

5. Data Retention Policy

• Feedback submitted through our service will be retained for up to one year after an account is canceled.
• Feedback and associated data from accounts terminated due to a violation of these Terms will be deleted immediately.

6. Restrictions on Submitted Content

Users are prohibited from submitting content through HappyPanda that:

• Violates any laws or regulations.
• Is obscene, offensive, or discriminatory.
• Infringes on the intellectual property rights of others.
• Contains malicious code, viruses, or harmful files.

We reserve the right to remove any content that violates these restrictions and terminate the accounts of users responsible.

7. Data Protection and Privacy

• We are committed to compliance with GDPR regulations.
• Third-party services integrated into HappyPanda include Firebase, Stripe, and Plausible for analytics and payment processing.

For more details, refer to our Privacy Policy.

8. Account Termination

• We reserve the right to suspend or terminate accounts that violate these Terms.
• Data from accounts terminated due to violations will be deleted immediately.

9. Limitation of Liability

• Junghard Software AB assumes no liability for damages resulting from the use of HappyPanda.
• The service is provided on an "as-is" basis, and we make no guarantees regarding availability, accuracy, or suitability for any specific purpose.

10. Dispute Resolution

Any disputes arising from the use of our services will be resolved in small claims court in Gothenburg, Sweden.

11. Opt-Out of Communications

Users can opt out of newsletters and other non-essential communications by clicking the unsubscribe link in the newsletter or adjusting their preferences through the HappyPanda website.

12. Amendments to the Terms

We reserve the right to update or modify these Terms at any time. Users will be notified of significant changes via email or through a notice on our website.

13. Governing Law

These Terms are governed by the laws of Sweden, without regard to conflict of law principles.

By using HappyPanda, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any questions or concerns, please contact us at support@happypanda.ai.