Privacy Policy for HappyPanda
Last updated: January 13, 2025
This Privacy Policy outlines how Junghard Software AB ("Company," "we," "us," or "our") collects, uses, and protects your information when you use our service, HappyPanda. We are committed to safeguarding your personal data in accordance with the General Data Protection Regulation (GDPR). By using our Service, you agree to the collection and use of your information as described herein.
1. Definitions
"Personal Data" refers to any information that identifies or can identify an individual.
"Service" refers to the HappyPanda website and its features, accessible at https://happypanda.ai.
"Cookies" are small files stored on your device to enhance your browsing experience.
"Service Providers" are third-party entities that process data on our behalf.
"You" refers to any individual accessing or using our Service.
2. Data Collection and Use
Types of Data We Collect
1. Personal Data
- Name and email address (e.g., for account creation and communications).
- Payment information for subscription plans (processed securely via Stripe).
2. Usage Data
- IP address, browser type, pages visited, time spent on pages, and diagnostic data.
3. Cookies and Tracking Data
- Cookies to enhance functionality, including authentication and user preferences.
3. Legal Basis for Processing (GDPR)
We process your Personal Data based on the following legal grounds:
- Consent: When you agree to the collection of cookies or communications.
- Contractual necessity: To fulfill your subscription or provide requested services.
- Legal obligations: To comply with applicable laws.
4. Your Rights
GDPR Rights
If you are located in the EU/EEA, you have the right to:
- Access, update, or delete your Personal Data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
To exercise your rights, please contact us at support@happypanda.ai.
5. Data Retention
We retain your Personal Data for as long as necessary to provide our Service and comply with legal obligations. Feedback data is stored for one year after account cancellation. Data from terminated accounts due to violations is removed immediately.
6. Data Security
We implement industry-standard security measures to protect your Personal Data, including encryption and secure data handling practices. However, no online service can guarantee absolute security.
7. Sharing of Data
We may share your data with:
- Service Providers: Firebase (authentication), Stripe (payments), and Plausible (analytics).
- Legal entities: As required by law or for business transactions.
8. Cookies Policy
We use cookies to improve your experience. You can control cookie preferences in your browser settings. For more details, see our full Cookies Policy.
9. Third-Party Services
Our Service integrates third-party services. These entities may process data under their respective privacy policies. We recommend reviewing their policies for additional information:
- Firebase
- Stripe
- Plausible Analytics
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe a minor has provided us with data, please contact us immediately.
11. Dispute Resolution
Any disputes arising from this Privacy Policy will be resolved in Gothenburg, Sweden, under applicable Swedish law.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a "last updated" date. Significant updates will be communicated via email.
13. Contact Us
For questions about this Privacy Policy or data practices, contact us at: